Our solution and our strategy
We have decided to develop a solution that works for all parties. That is, An application that is easy to use for consumers in the clothing industry to better understand where their purchases are coming from, what exactly they contain, and how they were produced.
Target market & Location
Though a global brand, we will be based in Paris. Our target market is the urban population from ages 16 - 35 who are not only conscious about environmental impact of clothing industry, but eager to see an improvement in its consumption process. This is involves a high usage and patronization of our solution, conscious closet.
Existing “competition”
Our close competitors are Clear Fashion and NGOs. With Clear Fashion, users are able to choose products without suspicious additives, managed to change purchasing behavior and make manufacturers and distributors bend over. Users consult the file of a brand, after entering his name. Then appears on the screen his note on the four items observed by Clear Fashion and an infographic. Each is marked with a traffic light.
Apart from Clear Fashion, NGOs have also attempted to resolve this issue by publishing articles such as “Sustainable fashion and Fast fashion” to raise awareness to all stakeholders in the industry.
However, we believe consumers especially need something better since complexity and mere information will not help them in anyway.
How do we stand out ?
Unlike Clear Fashion, our App (product) assesses product quality and longevity (allowed through community sourcing), takes into consideration more factors which will be run by partnering up with big databases. Most importantly, allows for comparison through recommendations. Comparing to NGOs, our App is much more intuitive and gives immediate information on specific products and brands instead of just providing information on companies in general (which will be provided as well by us). The App provides an interactive platform for the consumer/user.
Therefore, at Conscious Closet, our central focus is the consumer. We seeks to provide its users with simplicity, details, and the right information, to help them make the right choices.
Business model/development & sources of funding
Non-for-Profit Model
Conscious Closet will function under the nonprofit model, and will therefore rely heavily on investment and grant funding.
Sources of Funding
Foundation Partnerships
As we seek to move forward with Conscious Closet application development, we will rely on donors. We are particularly interested in partnering with organizations such as Fashion Revolution (who are already raising questions around fast fashion and elevating the conversation around ethical consumption) as well as fashion “giants” seeking not only to refresh their public image and sustainability campaign strategy, but to truly make an impact on building a more sustainable future.
Based in Paris, we have the opportunity of being surrounded by many influential brands and leaders in the fashion industry. Conscious Closet welcomes partnerships with brands who also actively participate in leaving a positive social impact and will seek out funding and and potential long term partnership with foundations, with top targets being:
-Fondation Chanel
-Kering Foundation
-Ashoka Foundation
Accelerator Programs
As Conscious Closet is a start-up nonprofit, we have identified opportunities for growth and funding in the form of accelerators specifically designed to tackle the problems in the fashion industry and push the sustainability initiative forward:
-Fashion for Good-Plug and Play Accelerator
-The Sustainability Lab
-The Good Fashion Fund
Subscription Based
Once the Conscious Closet application has been fully developed, we will focus on gaining momentum and brand building. It is our vision that eventually, we will offer specific subscription based services (i.e. a monthly newsletter, biannual report, weekly podcast) that will help to offset the cost of funding research and development and simultaneously serve to strengthen our brand community and consumer base.
Crowdfunding
Conscious Closet will launch a Kickstarter campaign to crowdsource start-up funds via only donations. Since we function under a nonprofit model that is by and for the community it serves, the idea to participate in crowdfunding makes sense. We truly want our community members to “buy-in” not only to our company as an innovative and exciting new player in the world of fashion, but to our mission and vision of sustainable and responsible consumerism.
Grants
In addition to crowd sourced funds, we will be seeking out various grant funding available for fashion nonprofits, including but not limited to:
-LS&Co. Collaboratory and grant program
-The European Regional Development Fund
-Economic and Social Research Council (ESRC)
-ll Party Parliamentary Group on Ethics and Sustainability in Fashion
-H&M
-Kering
-Asos
Application development
The biggest issue: sourcing data
As concern over the environmental impact of the fashion industry seems to become a major issue in the consumer’s minds, producers and retailers have had to adapt and many have increased communication about the origins of the clothes they sell. As there is no legal requirement to accurately label the origins of the fibers used and of the work used, tracking this seems quite difficult without the collaboration of the producers. The difficulty lies in the complexity of the fashion industry’s supply chains and the widely accepted practice of not disclosing crucial information. Nevertheless, several private entities have launched efforts in order to source information and make it available to the broad public.
We consider that the Connect Fashion Global Initiative will be one of our most valuable sources of information and maybe even a partner. The idea behind that initiative is to collect data from the retail companies on their products and centralise them in a database. Teaming up with that initiative would be an important first step for the Conscious Closet by using the data, treating it and presenting it in a compelling way to our user. That first step would make it possible for the Conscious Closet to allow the customer to scan the barcode of the fashion item from the companies included in the initiative and have a detailed composition of the fibers, of their environmental impact (are they recycled or not, is the item made from a fiber blend which makes recycling it more difficult or not) and of the origin of the item (was it made in Vietnam where worker’s wages are ridiculously low, children may be employed and shipping very polluting ?)
For this last aspect, the social impact of the clothes, several other open-source databases exist. One of them is the Open Apparel Registry, a platform that identifies and maps all known clothing factories in the world and discloses which retailer they supply. This allows a better overview of the global supply chains and to estimate the environmental and social costs associated to the shipping and the physical production of the item.
In order to increase the quantity of data available through our app we consider directly partnering up with producers and retailers. As many brands seem to want to position themselves as environmentally friendly and as companies with important social values, many will probably agree to share such information. Our app would therefore become a new platform for those brands to communicate on their actions and sort of advertise the best practices in the industry. The main objective here is to reach a critical mass of users. Once that mass is reached we will be able to put pressure on companies by advertising the fact that they refused to disclose any information and count it as a negative point in the evaluation system.
In order to be as reliable as possible we consider developing an auditing service that would regularly go verify if the information disclosed by the companies or sourced from the databases is accurate. As the number of factories, of retailers and of countries they are working in is huge such an auditing service implies huge costs. Therefore we do not know exactly how this auditing service will be put into place. We will probably rely heavily on public subsidies and on already existing auditing procedures developed by NGOs and syndicates.
Another source of information we consider potentially valuable would be community sourcing. Investigative journalists and professionals who work in the industry might provide some important information on the provenance of products as they know the industry well. Especially people working in the factories might provide information which otherwise would be very difficult to obtain. As quality or longevity of the product remains a main determinant of purchase choice, we will be crowdsourcing information from consumers who have purchased the product on how resistant it is.
In order to guarantee the reliability of the information provided a part of the auditing team will be in charge of verifying it, engaging in an exchange with the “insiders” in order to obtain compelling evidence. Of course the anonymity of the person will be preserved in order to protect him or her from any possible retaliation.
Functionality of the App
The main functionality of the app consists in scanning the barcode of any clothing item and getting a detailed analysis alongside an overall evaluation of the “ethical” aspect of the item. All of this happens in the Scan tab.
Overall classification of the product among one of 5 categories with colour-codes that helps to communicate to users, the quality of the product being purchased. This includes:
-Excellent: dark green
-Very good: light green
-Medium: yellow
-Bad: orange
-Very Bad: red
The overall classification is based on the compilation of several scores, which themselves rely on various criteria which can be fairly common to all types of clothing or specific to the item at hand. The scores are Quality/Longevity, Environmental impact, Social impact, Recycling, Health and finally considerations about the company itself.
The scores themselves are based on various criteria which are always explained under the score. Right under the various scores there is a link leading to the personalized recommendations of clothes which scored better overall. This allows the user to see four (4) alternative pieces which resemble the initially scanned one in style but are more respectful of the environment, people, health, etc. When clicking on a recommendation you are redirected to the website of the retailer of the recommended product.
The recommendations for all previously scanned items can later be found in the Recommendations tab and again when clicking on the recommended product you are redirected to the website it is sold on. A History tab shows all the previously scanned items and their evaluation. When clicking on one of those items you are redirected to the Analysis page in the Scan tab.
Other functionalities included in the app are the Search tab, allowing to search for a specific product without having the barcode at hand (which can be especially useful considering the Health score when buying second-hand clothes). There is also a Tips tab which provides relevant online articles linked to sustainable fashion and ethical shopping. When clicking on one of them you will be redirected to the article.Finally there is also an information page which is accessible from all tabs except the scan tab and leads to information on the Conscious closet and the data used. The scan tab and the information page allow users to provide complementary information, especially regarding quality of the product and the supply chain if you can provide information from the inside.
All the functionalities described above can be tested through the prototype and can be witnessed in use in the video uploaded alongside the app.